How I Help Vet Clinics Thrive

Kiwi Veterinary Consultants offers tailored, real-world solutions for veterinary practices in New Zealand. Whether you're facing inefficiency, financial uncertainty, staff challenges, or planning your next big move, I’ve been there — and I can help you move forward with clarity and confidence.

Financial Strategy & KPI Planning

Most clinic owners never get formal training in business finance. I help you understand where your money is going, what’s driving profit, and how to build a long-term financial plan you actually understand.

What We Cover:

• Key metrics (KPI) tracking & review

• Pricing strategy

• Budgeting & forecasting

• Identifying financial “leaks”

Client Experience & Communication

Happy clients are loyal clients. I’ll help you create a smoother, more consistent client journey while setting healthy boundaries for your team.

What We Cover:

• Front desk & phone training

• Client expectation management

• Recheck & follow-up systems

• Reputation & retention strategies

Valuation Support & Exit Planning

Whether you’re preparing to buy, sell, or just want to know what your clinic is worth, I offer practical insights grounded in experience.

What We Cover:

• Valuation prep & document review

• Benchmarking financials

• Transition readiness

• Buyer/seller strategy consulting

Team Systems & SOP Development

A disorganized team creates stress, mistakes, and burnout. I’ll help you build clear, efficient systems and SOPs that empower your staff and reduce owner overwhelm.

What We Cover:

• Standard Operating Procedures (SOPs)

• Role definitions and delegation

• Workflow mapping

• Communication improvement

Inventory Efficiency & Cost Control

Inventory mismanagement is one of the most common and costly problems I see. Let’s streamline your ordering and free up cashflow.

What We Cover:

• Inventory tracking systems

• Ordering protocols

• Minimizing expiry losses

• Gross margin improvement

Mentorship & Professional Growth

Many practice owners and senior vets feel stuck or burned out. I offer personal, honest mentorship grounded in 15+ years of real-world vet experience — clinical and beyond.

Who It’s For:

• Clinic owners seeking direction

• Mid-career vets questioning their path

• New grads needing grounded mentorship